About Us

Let's face it, health care is expensive - very expensive. The financial burden on the patient is transferred from the insurer to the patient at a staggering rate. Hospital and medical providers' revenue cycle process has, for the most part, remained changeless. Patient communication is reactive and very rarely consists of more than sending out statements. When payment isn't collected, patients are typically sent to debt collections, severing the patient/provider relationship permanently.

For millions of consumers, paying for medical expenses is stressful and burdensome, even with insurance. At Care Cap Plus, we believe wholeheartedly that patients want to pay for their portion of medical expenses but don't always have a way to do so. We created Care Cap Plus to offer medical providers a proactive, socially responsible, and compassionate approach to patient pay.

Niche medical finance has been our passion for the last two decades. Our combined expertise in process and finance innovation have allowed us to create Care Cap Plus, helping hospital systems become more profitable by utilizing a modernized, patient-first approach to the revenue cycle.

James Giordano, Co-Founder and CEO
Betsy Giordano, Co-Founder and COO

Blog Post

Care Cap Plus vs. Traditional Credit Cards: Consumer Driven FinTech Solution Stands Out in a Sea of Predatory Payment Options

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On the Cutting-Edge of Fintech

With deep integrations into many of the industry's leading apps, Care Cap Plus' point of service and mobile applications enable instant decision making for providers and seamless payment processing for patients.

Informed Decisioning

Care Cap Plus contracts with providers to create a custom payment plan for providers' patients who choose to enroll. Our instant decisioning engine offers flexibility based ...

upon each partner provider's enrollment guidelines and upfront cash needs. Adaptive score cards are designed to fit each provider's acceptable risk exposure. Direct connections to credit bureaus, allow real-time, soft credit checks for each patient applicant, with zero effect on their credit score. Proven and secure API integration to applicant bank accounts are used to securely verify identity, protect against fraudulent transactions and instantly qualify an applicant's ability to make timely and complete payments.

Powerful Analytics

Our automated credit decisioning solution allows providers to design and implement data-driven payment plan strategies and scale to accommodate increases in volume ...

and growth. By including bank account verification and average balance checks in your decisioning tool, Care Cap Plus can offer providers the ability to accept subprime credit resulting in more approved and accepted patient applications.

HIPAA & Regulatory Compliance

Care Cap Plus is a Business Associate of each enrolled medical provider. While nobody can ever completely guarantee the security of information stored electronically or ...

otherwise, our cloud-based platform uses only HIPAA-compliant encryption technology for the transmission and storage of all protected health information we receive.

Application
Integration

Care Cap Plus's seamless and transparent application eliminates redundancy, allowing for instant decisioning and payment plan processing when your patients need it ...

most. Our technology suite is a robust and efficient solution, integrating payment plan details and account information with contract and payment transaction modules. Once enrolled in a payment plan, accepted patients have several convenient payment options, increasing collections and decreasing outstanding debt for our partner providers.

Reimagine The Patient Financial Experience

Expand your revenue cycle to include Care Cap Plus

Learn More

Johan Tzic

04:24 26 Apr 24

Jannet Kuluo

20:36 16 Apr 24

Mrs. BEATTY

19:14 16 Apr 24

Very nice customer service 👌

Fernando Sanchez

20:11 12 Apr 24

Many options to choose from. Very happy with the service.

Nicole St-Onge

20:03 11 Apr 24

L. Porcelli

17:00 01 Apr 24

Spencer was extremely understanding and patient. He helped me through the process. It is easy and very convenient. Thank you!

Tara Conroy

16:42 15 Mar 24

Spencer was very helpful in setting up my account. Answered all of my questions and stayed on the phone with me to make sure everything was set up properly

Jasmine Sanchez

14:57 29 Jan 24

Tracy was a great help to me she listened to everything and helped me without pushing away. I truly appreciate her. People like her is the hat companies need. She sure makes a big difference in the company. She communicates well and understands and listens. Thank you for having her in your company. She had great customer service skills.
KEEP UP THE GOOD WORK.

Truly yours
Jasmine Sanchez

Stephanie Spoleti

15:08 17 Jan 24

I cannot say enough amazing things about the phone call. I just had with Spencer setting up all of my payments and getting the application done. He was beyond nice and patient with me as my three children were going crazy in the background because they all have delayed opening for school today due to the weather, but he was super helpful and you can hear his smile through the phone

Ari F

05:31 30 Dec 23

Melissa Anderson with Care Cap Plus is an example of excellence in customer service. We had an issue with our bill and Melissa was able to resolve it very quickly. She took great care in explaining our options and gave us great suggestions. She was kind, caring and very professional. I forgot last time I had such a great customer service experience. Thank you Melissa, it was a pleasure talking and doing business with you.

Melat Asfaw

16:50 14 Jun 23

Spencer handled my case. He is responsive via email and phone. Very informative and kind.

I am happy with the service.

Lisa Van Der Wall

14:08 13 Jun 23

Spencer is such a pleasure to work with. He explains everything thoroughly and is very patient.

Matt Egan

18:36 08 Jun 23

Spencer was super helpful and made it very easy to set up a payment plan. The whole process took less than 30 minutes

Mesh Mutisya

17:37 25 May 23

Service from Spencer was very helpful. He was able to walk me thru the payment process and was very patient.
Vey good service

Nor Bevacqua

13:31 22 May 23

No one likes to deal with big medical bills, but I worked with Spencer at Care Cap Plus to deal with a big hospital bill and he was just so kind from the beginning. He worked with me and helped me set up a plan where I wasn’t begging for a better set up 😁 and then he kindly walked me through the whole process. Huge thumbs up 👍 to Spencer and to Care Cap Plus for hiring people like him!!