Are Your Patient Finance Practices Hurting Your Reputation?
Medical debt is crushing patients and straining hospital budgets. Chasing payments from patients, or worse, sending them to collections, makes hospitals appear heartless and fuels PR disasters.
Care Cap Plus provides a compassionate and patient-friendly alternative that brings in revenue, reduces debt collections, and protects the patient/provider relationship. Care Cap Plus creates revenue cycle opportunity between patient statements and debt collection.
88% of patients that were offered Care Cap Plus say they would choose that hospital again because it offers Care Cap Plus.
Patient Service Model
Maintain Patient Dignity
Hospital Success Story
See how one hospital improved its revenue cycle process and reputation by:
- Engaging more patients in the self-pay process
- Reducing the number of payment plan "drop-offs"
- Reducing the number of patients going to attorney collections
Patients Love Care Cap Plus
Care Cap Plus was a Godsend. Thank you for working with me and the opportunity to pay over time. I would not have been able to pay for my procedure with you! Paying over time, made it possible.
- Maria T.
I applied for Care Credit but ended up not not using it, after having a difficult experience. They canceled my card the morning of my procedure. Care Cap Plus was able to step in and help with payment. I love the service and wish more providers offered this payment option.
- Meri M.
“No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill, they were just so kind from the beginning. They worked with me to help me set up a plan where I wasn’t begging for a better set up, then kindly walked me through the process.”
No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill and they were just so kind from the beginning. They worked with me and helped me set up a plan where I wasn’t begging for a better set up and then kindly walked me through the whole process
We had an issue with our bill and Care Cap was able to resolve it very quickly. The representative took great care in explaining our options and gave us great suggestions. They were kind, caring and very professional. I forgot last time I had such a great customer service experience. Thank you, it was a pleasure talking and doing business with you.
- Ari R.
Tracey P has been the most helpful representative that I’ve ever worked with. She is quick to call back and give transparency and confidence that issues are being resolved. THANK YOU for all you do.
Had some billing concerns and Care Cap went over and beyond to help me out with every one of my concerns. They spent a great deal of time providing me with what I needed to get my account up to date, and even followed up to make sure I received receipts for each one of them. Thank you.
- Julie G.
Thank you so much for working with me with the limited time I had to review payment plans. I really appreciate your hard work and now I can think of other things other than this outstanding bill you’ve been great take care.