Increase Your Health System's Operating Margin
Do well by doing good
Are Your Patient Finance Practices Hurting Your Reputation?
Medical debt is crushing patients and straining hospital budgets. Chasing payments from patients, or worse, sending them to collections, makes hospitals appear heartless and fuels PR disasters.
Care Cap Plus provides a compassionate and patient-friendly alternative that brings in revenue, reduces debt collections, and protects the patient/provider relationship. Care Cap Plus creates revenue cycle opportunity between patient statements and debt collection.
88% of patients that were offered Care Cap Plus say they would choose that hospital again because it offers Care Cap Plus.
Patient Service Model
Maintain Patient Dignity
Hospital Success Story
See how one hospital improved its revenue cycle process and reputation by:
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- Engaging more patients in the self-pay process
- Reducing the number of payment plan "drop-offs"
- Reducing the number of patients going to attorney collections
Patients Love Care Cap Plus
It has been so helpful to spread my payments out over time without interest or affect on my credit score.
Care Cap Plus was a Godsend. Thank you for working with me and the opportunity to pay over time. I would not have been able to pay for my procedure with you! Paying over time, made it possible.
- Maria T.
I would be far more likely to visit my local hospital knowing that they offer Care Cap Plus. I wouldn’t have had any way to pay off my balance without a payment plan from Care Cap Plus.
Without Care Cap Plus, I would never have been able to pay off my hospital bills. I will go back when necessary knowing that Care Cap Plus is available.
Thank you for the flexibility when it comes to payment date. I have run into some difficult situations this year and Care Cap Plus gave me the payment options I needed.
Amazing customer service, needed to call once and someone picked up the phone and helped immediately. The reps are so nice!
Spencer was super helpful and very nice. Without Care Cap Plus I wouldn’t have been able to afford my medical bills.
- Ann G.
I applied for Care Credit but ended up not not using it, after having a difficult experience. They canceled my card the morning of my procedure. Care Cap Plus was able to step in and help with payment. I love the service and wish more providers offered this payment option.
- Meri M.
Had a horrible experience with Care Credit and I am so happy there are other options out there like Care Cap Plus.
The Care Cap Plus program is extremely easy to manage. It is “set it and forget it.” It’s a super option.
- Kevin M.
Care Cap Plus is very convenient. I love that the payments are automated and that I get an email receipt. I never need to do anything to make a payment.
- Scott B.
Spencer was super helpful and very nice. Without Care Cap Plus I wouldn’t have been able to afford my medical bills.
- Erica S.
“No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill, they were just so kind from the beginning. They worked with me to help me set up a plan where I wasn’t begging for a better set up, then kindly walked me through the process.”
No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill and they were just so kind from the beginning. They worked with me and helped me set up a plan where I wasn’t begging for a better set up and then kindly walked me through the whole process
Very quick and easy. Great to work with professionals and friendly!
Working with Melissa Anderson was an absolute pleasure & joy!!! She is extremely professional, and one of the nicest people you would ever want to talk to!!
It was a pleasure working with Melissa she was very helpful and very informative I appreciate people like her that do their job well Thank you again.
Spencer was super helpful and made it very easy to set up a payment plan.
Spencer is such a pleasure to work with. He explains everything thoroughly and is very patient.
Having a payment plan option with no interest for large medical bills is extremely helpful and the process was seamless to set up.
We had a great experience. The information was explained to us so detailed, and we had multiple options to pick from. We’re very happy and satisfied with the service!!!
Informative, helpful and Professional…..Thank you for your kindness! Care Cap offer payment plans free of charges and interest….. glad to work with them.
- Roger V.
Very helpful and explained everything in great detail. Even stayed on the phone to make sure all was submitted correctly. Amazing customer service!
We had an issue with our bill and Care Cap was able to resolve it very quickly. The representative took great care in explaining our options and gave us great suggestions. They were kind, caring and very professional. I forgot last time I had such a great customer service experience. Thank you, it was a pleasure talking and doing business with you.
- Ari R.
Tracey P has been the most helpful representative that I’ve ever worked with. She is quick to call back and give transparency and confidence that issues are being resolved. THANK YOU for all you do.
Had some billing concerns and Care Cap went over and beyond to help me out with every one of my concerns. They spent a great deal of time providing me with what I needed to get my account up to date, and even followed up to make sure I received receipts for each one of them. Thank you.
- Julie G.
Thank you so much for working with me with the limited time I had to review payment plans. I really appreciate your hard work and now I can think of other things other than this outstanding bill you’ve been great take care.