Regardless of the success of our business,Care Cap Plus has helped us increase revenue significantly. Our patients pay on time and encourage us to continue offering Care Cap Plus.
- Dr. Kambiz Tajkarimi, MD
Testimonials
Providers
Now that we have Care Cap Plus, our patients have an interest and fee free way to pay for their high deductibles over time. We have many cases with Care Cap Plus and all of our patients appreciate the Care Cap Plus customer service team and their automated payment process.
- Lisa Lodestro, Rowe Plastic Surgery Regional Manager
We just opened our new wellness practice and because of Care Cap Plus, we have seen a tremendous growth in the number of patients we are seeing and an increase in the volume of services they are purchasing. Our revenue has increased over 37% above our original projections.
- Dr. Evan Shapiro
Care Cap Plus makes me look good to my patients. They treat my patients like valued customers.
- Dr. Regina Hill
We have worked several years now with Care Cap Plus, LLC. The personal and financial support offered to our patients really enhances our patient loyalty as Care Cap Plus is an extension of the assistance needed for our patients. Not only do they try to work out a plan that is ideal for our patients, they also go the extra mile to make patients aware of all our financial assistance programs and report back to us on any feedback they receive. Their compassion is shown in all they do and they have been quite successful in the programs they offer. I also am pleased with the follow through that is performed and professionalism. It has been a great fit for us and our community. The feedback we receive from our patients is extremely positive as well.
- Josette Portalatin AVP, Financial Services The Valley Hospital
Aged self-pay balances were a big area for improvement for us as we don’t file with small claims or credit bureaus. These receivables were also very labor intensive for my team. In the last year, Care Cap Plus has increased our revenues and helped reduce our collection agency costs significantly. Our partnership is producing best-in-class financial support for our patients and our bottom line.
- Miguel Medina, Revenue Cycle Manager, Hudson Regional Hospital
Patient pay has historically not received enough focus. The ability for Care Cap Plus to accelerate patient pay collections exceeds anything I have yet to see in my career. The only ones upset with the Care Cap Plus model are the bad debt collectors whose approach just doesn’t work in modern day healthcare.
- Domenic Segalla, Market Leader, Withum Health Care Advisory Service
Patients
It has been so helpful to spread my payments out over time without interest or affect on my credit score.
- Patrice A.
Care Cap Plus was a Godsend. Thank you for working with me and the opportunity to pay over time. I would not have been able to pay for my procedure with you! Paying over time, made it possible.
- Maria T.
Thanks for being so helpful and courteous during such a tough year!
- Gregory M.
I would be far more likely to visit my local hospital knowing that they offer Care Cap Plus. I wouldn’t have had any way to pay off my balance without a payment plan from Care Cap Plus.
- Marianne M.
The Care Cap Plus service is great!
- Josephine P.
Without Care Cap Plus, I would never have been able to pay off my hospital bills. I will go back when necessary knowing that Care Cap Plus is available.
- Shannon C.
Thank you for the flexibility when it comes to payment date. I have run into some difficult situations this year and Care Cap Plus gave me the payment options I needed.
- Justina B.
Amazing customer service, needed to call once and someone picked up the phone and helped immediately. The reps are so nice!
- Sabreen A.
Spencer was super helpful and very nice. Without Care Cap Plus I wouldn’t have been able to afford my medical bills.
- Ann G.
I applied for Care Credit but ended up not not using it, after having a difficult experience. They canceled my card the morning of my procedure. Care Cap Plus was able to step in and help with payment. I love the service and wish more providers offered this payment option.
- Meri M.
Had a horrible experience with Care Credit and I am so happy there are other options out there like Care Cap Plus.
- Rosario Y.
The Care Cap Plus program is extremely easy to manage. It is “set it and forget it.” It’s a super option.
- Kevin M.
Care Cap Plus is very convenient. I love that the payments are automated and that I get an email receipt. I never need to do anything to make a payment.
- Scott B.
Keep up the good work! Care Cap Plus is very responsive, very informative and helpful!
- Joy M.
Spencer was super helpful and very nice. Without Care Cap Plus I wouldn’t have been able to afford my medical bills.
- Erica S.
“No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill, they were just so kind from the beginning. They worked with me to help me set up a plan where I wasn’t begging for a better set up, then kindly walked me through the process.”
- Nor B., Care Cap Plus Patient
No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill and they were just so kind from the beginning. They worked with me and helped me set up a plan where I wasn’t begging for a better set up and then kindly walked me through the whole process
- Nor B. Care Cap Plus Customer
Very quick and easy. Great to work with professionals and friendly!
- Lisette P. Care Cap Plus Customer
Working with Melissa Anderson was an absolute pleasure & joy!!! She is extremely professional, and one of the nicest people you would ever want to talk to!!
- KD S. Care Cap Plus Customer
Sin la ayuda de Melisa imposible, muchísimas gracias.
- Rafael M. Care Cap Plus Customer
It was a pleasure working with Melissa she was very helpful and very informative I appreciate people like her that do their job well Thank you again.
- Yomarlyn R. Care Cap Plus Customer
Spencer was super helpful and made it very easy to set up a payment plan.
- Matt E. Care Cap Plus Customer
Spencer is such a pleasure to work with. He explains everything thoroughly and is very patient.
- Lisa VDW Care Cap Plus Customer
Having a payment plan option with no interest for large medical bills is extremely helpful and the process was seamless to set up.
- Shannon F.
Fantastic customer support! No interest, quick and easy process!
- Bonnie C.
We had a great experience. The information was explained to us so detailed, and we had multiple options to pick from. We’re very happy and satisfied with the service!!!
- Katherine V.
Informative, helpful and Professional…..Thank you for your kindness! Care Cap offer payment plans free of charges and interest….. glad to work with them.
- Roger V.
Very helpful and explained everything in great detail. Even stayed on the phone to make sure all was submitted correctly. Amazing customer service!
- Krystal J.
We had an issue with our bill and Care Cap was able to resolve it very quickly. The representative took great care in explaining our options and gave us great suggestions. They were kind, caring and very professional. I forgot last time I had such a great customer service experience. Thank you, it was a pleasure talking and doing business with you.
- Ari R.
Tracey P has been the most helpful representative that I’ve ever worked with. She is quick to call back and give transparency and confidence that issues are being resolved. THANK YOU for all you do.
- Michael B
Had some billing concerns and Care Cap went over and beyond to help me out with every one of my concerns. They spent a great deal of time providing me with what I needed to get my account up to date, and even followed up to make sure I received receipts for each one of them. Thank you.
- Julie G.
Thank you so much for working with me with the limited time I had to review payment plans. I really appreciate your hard work and now I can think of other things other than this outstanding bill you’ve been great take care.
- Mollian W.