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Krystal J.

Very helpful and explained everything in great detail. Even stayed on the phone to make sure all was submitted correctly. Amazing customer service!

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Care Cap Plus, LLC (Care Cap Plus) is a servicer to healthcare providers, meeting the challenges imposed upon patients with high deductible, self-pay, elective + out-of-pocket expenses.

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  (800) 264-2274
   (862) 703-2508

Care Cap Plus, LLC

5.0

Based on 155 reviews

04:24 26 Apr 24

20:36 16 Apr 24

19:14 16 Apr 24

Very nice customer service 👌

Fernando Sanchez

20:11 12 Apr 24

Many options to choose from. Very happy with the service.

20:03 11 Apr 24

17:00 01 Apr 24

Spencer was extremely understanding and patient. He helped me through the process. It is easy and very convenient. Thank you!

16:42 15 Mar 24

Spencer was very helpful in setting up my account. Answered all of my questions and stayed on the phone with me to make sure everything was set up properly

Jasmine Sanchez

14:57 29 Jan 24

Tracy was a great help to me she listened to everything and helped me without pushing away. I truly appreciate her. People like her is the hat companies need. She sure makes a big difference in the company. She communicates well and understands and listens. Thank you for having her in your company. She had great customer service skills.KEEP UP THE GOOD WORK.Truly yoursJasmine Sanchez

Stephanie Spoleti

15:08 17 Jan 24

I cannot say enough amazing things about the phone call. I just had with Spencer setting up all of my payments and getting the application done. He was beyond nice and patient with me as my three children were going crazy in the background because they all have delayed opening for school today due to the weather, but he was super helpful and you can hear his smile through the phone

05:31 30 Dec 23

Melissa Anderson with Care Cap Plus is an example of excellence in customer service. We had an issue with our bill and Melissa was able to resolve it very quickly. She took great care in explaining our options and gave us great suggestions. She was kind, caring and very professional. I forgot last time I had such a great customer service experience. Thank you Melissa, it was a pleasure talking and doing business with you.

16:50 14 Jun 23

Spencer handled my case. He is responsive via email and phone. Very informative and kind.I am happy with the service.

Lisa Van Der Wall

14:08 13 Jun 23

Spencer is such a pleasure to work with. He explains everything thoroughly and is very patient.

18:36 08 Jun 23

Spencer was super helpful and made it very easy to set up a payment plan. The whole process took less than 30 minutes

17:37 25 May 23

Service from Spencer was very helpful. He was able to walk me thru the payment process and was very patient.Vey good service

13:31 22 May 23

No one likes to deal with big medical bills, but I worked with Spencer at Care Cap Plus to deal with a big hospital bill and he was just so kind from the beginning. He worked with me and helped me set up a plan where I wasn’t begging for a better set up 😁 and then he kindly walked me through the whole process. Huge thumbs up 👍 to Spencer and to Care Cap Plus for hiring people like him!!

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