Insights
How Medicare Works with Other Insurance
Medicare.gov explains that when a patient has Medicare and other coverage, coordination rules determine which payer pays first and which payer pays second. If the secondary payer does not cover the remaining balance, the patient may still be responsible for part of the cost. Care Cap Plus brings specialized follow-through to these accounts by helping verify coverage, clarify payer order, resolve COB issues, and ensure patient outreach is based on an accurate balance rather than an unresolved insurance question.